Hedden Information Management
About Heather Hedden
Heather Hedden is an information management professional, with a specialization in taxonomies, controlled vocabularies, and indexing.
Heather's employed experience has been largely with Cengage Learning and its predecessor companies and for a shorter period with other employers. After starting as periodical database indexer and user of controlled vocabularies with Information Access Company in 1994, Heather moved up into the vocabulary management group of the company in 1996, which, through mergers and acquisitions, became the Gale Group, then Thomson Learning, and now Cengage Learning. She left the company in February 2004 and returned to the same position again in January 2014.
Employed experience Heather had in the intervening decade includes those
Heather started her business Hedden Information Management in spring 2004, and has offered various services over the years: small website design and information architecture, back-of-the-book indexing, website A-Z index creation, web indexing training, taxonomy and controlled vocabulary creation, taxonomy development training, and taxonomy evaluation and consulting. Presently, while full-time employed, Heather offers consulting services only in a small advisory capacity, such as in taxonomy evaluation services. For larger taxonomy projects, she will provide referrals to other taxonomy consultants with which she has worked.
Heather teaches online courses in taxonomy creation independently, through the American Society for Indexing, and until recently through the Continuing Education Program of Simmons College - School of Library and Information Science. She has given numerous presentations and published many articles on taxonomies, indexing, and other information management topics and has written two books: The Accidental Taxonomist, published by Information Today, Inc. and Indexing Specialties: Web Sites, published jointly by the American Society for Indexing and Information Today, Inc. Heather also has a background in writing and editing, including reference book essays, abstracts, technical documentation, and magazine and newspaper articles.
Heather is currently (2015 - 2018) a member of the board of the American Society for Indexing. She previously served as vice president and then president of the New England Chapter of the American Society for Indexing in 2005 and 2006 respectively. In 2005 she restarted the previously inactive Web Indexing Special Interest Group of the American Society for Indexing and served as its manager for two years. In 2007 she founded the Taxonomies & Controlled Vocabularies Special Interest Group if ASI, which she chaired for three years. Heather was also the founding chair of the Mentoring Committee of the Taxonomy Division of SLA in
Heather is profiled/interviewed in:
Contact Heather Hedden
Professional AffiliationsAmerican Society for Indexing
Special Libraries Association